// Security and trust

Protecting client data is our priority

We safeguard personal and financial information with strict privacy controls and continually updated security practices.

See it in action

Real-time visibility into our security and compliance status

Andavo provides real-time visibility into its security and compliance status through an interactive compliance dashboard — the same posture we hold ourselves to, visible to the people evaluating us.

View compliance dashboard

Physical and cloud security

Andavo’s infrastructure runs on trusted cloud providers including Azure, AWS, and GCP, whose independently audited platforms meet rigorous security standards to protect your data and ensure availability.

System and network security

We reduce risk through configuration management, automated patching, network segmentation separating external and sensitive internal systems, and multi-factor authentication for critical systems where supported.

Operational excellence in security

Continuous monitoring, detailed logging, documented change management, and annual third-party penetration testing help detect threats, secure system updates, and validate our security controls.

Data protection practices

We protect sensitive data through encryption in transit (TLS 1.2+) and at rest, filtered application logs, and geographically redundant cloud backups for resilience and availability.

Payment information security

Payment data is secured using industry-recognized standards, with all transactions processed through certified, trusted payment providers to reduce risk.

System availability and transparency

Stay informed with live system status, scheduled maintenance updates, and incident notifications at status.andavo.com.

Responsible vulnerability reporting

If you spot something that doesn’t look right, let us know. We appreciate responsible reporting and act quickly to review and address any issues.

Report an issue

AI security and privacy

Andavo is increasingly AI-powered—and built so that AI never comes at the expense of your data. We don’t use any personal data to train AI models. AI capabilities are purpose-built for specific platform functions and operate under the same security, privacy, and access controls as the rest of the platform, with human oversight where it matters.